Mounjaro®
Starting from £179.99/mo
Start journey Learn moreWegovy (semaglutide) must be stored in a refrigerator at 2–8°C until you are ready to use it. That is the short answer. Keep it away from the freezer compartment, protect it from light, and leave it in its original packaging — those three habits cover the basics for most people most of the time. Wegovy is a prescription-only medicine, so the full storage instructions specific to your pen and dose will always be in the Patient Information Leaflet your prescriber or pharmacist provides; nothing here replaces that leaflet, and any uncertainty is worth raising with a clinician rather than guessing.
At your door the next working day.
Free, tracked, plain packaging.
BMI isn't the whole story, but it's where clinicians start. Check yours in ten seconds — nothing is stored, nothing is shared.
Ten seconds. Private — nothing is stored or shared.
Your result updates live in the card alongside.
Your result
Your BMI is
—
which is in the healthy weight range
Start journeyBMI doesn't determine eligibility — only a clinician can assess whether treatment is right for you.
The problem
The nume way
clinician review. Free next working day delivery.
How it works
Tell us about your health, history and goals. Free, online, and confidential — no commitment, no waiting room.
Our team reviews your health the same day — never an algorithm, and approves your treatment there and then if eligible.
Order by 12pm, dispatched same day, delivered free the next working day — the nume Promise.
This is probably the question our prescribers field most often about pen storage, and the honest answer is: mostly yes, with a time-limited exception. Wegovy pens must be refrigerated at 2–8°C as their default home. That means the main shelving area of your fridge, not pressed up against the back wall where things can partially freeze, and not wedged into the door rack, where the temperature swings every time the fridge opens.
The room-temperature allowance exists because life is not lived in a fridge. Travelling, a weekend away, a busy clinic day, the pen can come with you for a defined period without refrigeration, provided it stays below a set temperature ceiling. The precise window is printed in your Patient Information Leaflet because it can differ slightly between products and formulations. Read it before you travel, not after. When a Wegovy pen can safely come out of the fridge is something worth confirming for your specific pen before you pack.
One misconception worth clearing up gently: some people assume that if a pen has warmed up and then been put back in the fridge, the clock resets. It does not. The total time out of refrigeration is cumulative, and exceeding it means the pen should no longer be used. That is not a rule invented to be cautious, it reflects how semaglutide's stability was tested during development. The NHS semaglutide medicines page also flags this, and your leaflet is the definitive reference.
Freezing is an absolute no. A pen that has been frozen must be discarded, even if it looks fine after thawing. Semaglutide is a protein-based molecule, and ice crystal formation can alter its structure in ways that are not visible to the naked eye. Using a frozen-then-thawed pen risks injecting a degraded medicine, you would not know it, but the dose could be less effective, and there are safety considerations too.
This matters practically because freezer compartments vary. If your fridge runs cold or the pen is stored near the freezer section of a compact fridge-freezer, check the temperature setting. A fridge thermometer costs a few pounds and is worth the peace of mind if you are ever unsure. How long Wegovy lasts in the refrigerator is a related question with its own nuances around expiry dating and what to check before each dose.
Signs that a pen may have been affected (visible particles, cloudiness, or discolouration in the solution) are also grounds to stop and contact your prescriber or pharmacist. Wegovy solution should be clear and colourless to slightly yellow. If it looks different, do not inject it. The injection process for Wegovy covers the pre-injection checks you should carry out each time.
Short trips are manageable. A good insulated cool bag with an ice pack (not directly touching the pen, wrap the pack in a cloth) keeps a pen within range for a journey. The key is knowing your allowance from the leaflet before you set off, so you are not calculating on the fly at an airport gate.
Flying adds a complication. Pen injectors should go in your carry-on luggage, not in hold baggage, aircraft hold temperatures are unregulated and can drop well below freezing. Carry a copy of your prescription or a letter from your prescriber to smooth security, particularly on international routes. Checked luggage has caused more than one spoiled pen; it is an avoidable loss.
Longer holidays require more planning. Many hotels can refrigerate medication on request; it is worth asking at check-in rather than hoping the minibar holds a steady temperature. If you are going somewhere remote, a 12V car fridge or a small travel cooler rated for medication is a sensible investment. Storage guidance specifically for travelling with Wegovy goes into the practical detail if you are planning a longer trip. And if you are near the end of a pen and a new supply question is on your mind, understanding Wegovy pricing through a private clinic gives honest context on what a prescription costs through a regulated service.
Things happen. The fridge door was left open overnight. The pen was left in a hot car. You find a pen at the back of the cupboard with no idea how long it has been there. The right call in each case is the same: do not inject unless you are confident the pen has been stored correctly throughout its life. When in doubt, contact your prescriber or pharmacist.
That is not a bureaucratic instruction, it is a practical one. A wasted pen is a cost and an inconvenience, but an ineffective or degraded injection is a worse outcome if it means a missed dose goes unnoticed. Checking whether your Wegovy pen needs to go back in the fridge is a sensible habit to build before every injection day. Dispose of used and unusable pens responsibly: a sharps container is the correct home for used needles immediately after each injection. For anything that genuinely worries you about your treatment, our support team is available seven days a week.
If you are still weighing up whether Wegovy is right for you, or want to understand how a private prescription works, our Wegovy overview covers the full picture. When you are ready, you can speak to our prescribers through a free consultation, a real clinician reads your answers, not a scoring algorithm.
The people
Superintendent Pharmacist (GPhC No. 2217101)
Accountable for the safe running of our registered pharmacy, from every dispensing check to every dispatch.
Clinical Lead (GPhC No. 2231744)
Sets our clinical standards and checks everything we publish against current MHRA guidance.
Independent Prescriber (GPhC No. 2084501)
Personally reviews consultations and assesses whether treatment is clinically appropriate, and leads dose adjustments and follow-up checks.
Independent Prescriber (GPhC No. 2083426)
Personally reviews consultations and assesses whether treatment is clinically appropriate, and leads dose adjustments and follow-up checks.