Mounjaro®
Starting from £179.99/mo
Start journey Learn moreMounjaro pens must be kept refrigerated between 2°C and 8°C from the moment they leave the pharmacy until the day you use them. Storing the pen outside this range before it has been opened can permanently degrade the tirzepatide solution — you would not necessarily be able to tell by looking at it. Once you know the steps, correct storage takes no effort at all. Mounjaro is a prescription-only medicine; a GPhC-registered prescriber assesses every patient before it is dispensed.
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Mounjaro is dispensed as a pre-filled KwikPen, each containing four weekly doses. When your pen arrives from a regulated UK pharmacy, it will have been shipped in temperature-controlled packaging designed to hold the cold chain during transit. At nume, pens go out via DPD next-working-day delivery, you will get a tracking notification, so you know exactly when to be home. The plain, unbranded box gives nothing away to neighbours or housemates.
The first thing to do after opening the outer delivery box is to transfer the pen, still in its original carton, straight to the fridge. Do not leave it on the worktop while you put the kettle on. The fridge should be running at 2°C to 8°C; most domestic fridges sit comfortably in that range when set to a mid-point, but if yours has not been checked recently, a small fridge thermometer costs very little and removes all doubt.
Place the carton on a middle shelf, away from the back wall. That rear cooling panel is where ice forms, and even brief contact can freeze the medicine, which destroys it. Keep the pen in its cardboard carton; it was designed to shield the contents from light and minor temperature variation.
Keeping Mounjaro safe in the fridge is mostly about avoiding two things: freezing and warmth spikes. Both happen more easily than people expect.
Never put the pen in the freezer compartment, even briefly. Once tirzepatide solution has been frozen, it cannot be thawed and used; the structure of the medicine is altered. If your fridge has an ice-box section at the top, keep the pen well away from it. Equally, avoid storing it in the fridge door, door shelves are subject to the most temperature variation, rising every time the door opens.
The pen should stay in its original carton until the morning you plan to inject. Some patients transfer everything onto a small labelled shelf so the pen does not get moved around or accidentally knocked to the back. That is a good habit, particularly if more than one person uses the fridge. For a fuller look at what happens to the pen once you begin using it, the guidance on storing Mounjaro after opening covers the room-temperature window and everything that follows first use.
On the morning of your injection, remove the pen from the fridge and allow it to reach room temperature. Many people find a cold pen is more comfortable to inject with than one that has been sitting out for a long time, but the Mounjaro injection guide covers exactly how to handle the pen at the point of use. What matters at the storage stage is that the pen is not warmed artificially, no hot water, no microwave, no radiator.
Before injecting, inspect the solution through the clear window. The liquid should appear colourless to slightly yellow and be free from visible particles or cloudiness. If it looks different, consult your prescriber. The NHS tirzepatide medicines page and the patient information leaflet inside the carton both describe what to check.
If you are injecting in the evening rather than the morning, you can read about timing your Mounjaro dose at night, storage steps are identical regardless of when you inject.
Things happen: a power cut, an overpacked fridge that froze the back shelf, a pen left on a hotel bedside table overnight. The rule is simple, if you are not certain the pen stayed within 2°C to 8°C, do not guess. Contact your prescriber or pharmacy before you use it.
The Mounjaro SmPC, available on the Electronic Medicines Compendium (eMC), sets out the exact conditions under which a pen that has been out of the fridge may still be used. Those conditions involve a limited room-temperature window that applies only after the pen is in use, not before opening, the storage window for an unopened pen is the fridge, full stop.
For broader context on Mounjaro's storage rules across all stages, the complete Mounjaro storage guide brings everything together in one place. If your question is about a pen that has already been started, storage advice after opening applies instead.
If you are considering starting treatment and want to understand what the full process looks like, including how a clinician at nume reviews your consultation, the about us page explains how our pharmacy and prescribing service works. For questions about whether Mounjaro suits your situation, our FAQs cover the most common ones. And if you are weighing up the cost of private treatment, a clear breakdown is on the Mounjaro price comparison page.
The people
Superintendent Pharmacist (GPhC No. 2217101)
Accountable for the safe running of our registered pharmacy, from every dispensing check to every dispatch.
Clinical Lead (GPhC No. 2231744)
Sets our clinical standards and checks everything we publish against current MHRA guidance.
Independent Prescriber (GPhC No. 2084501)
Personally reviews consultations and assesses whether treatment is clinically appropriate, and leads dose adjustments and follow-up checks.
Independent Prescriber (GPhC No. 2083426)
Personally reviews consultations and assesses whether treatment is clinically appropriate, and leads dose adjustments and follow-up checks.