Mounjaro®
Starting from £179.99/mo
Start journey Learn moreMounjaro (tirzepatide) must be stored in a fridge at 2–8°C until you are ready to use it. The KwikPen can then be kept at room temperature for a limited window before injection, but that window has a strict upper limit set out in the Patient Information Leaflet. These are prescription-only medicines for weight management, and your prescriber will confirm the exact handling rules that apply to your supply. Getting storage right protects the medicine and your health.
At your door the next working day.
Free, tracked, plain packaging.
BMI isn't the whole story, but it's where clinicians start. Check yours in ten seconds — nothing is stored, nothing is shared.
Ten seconds. Private — nothing is stored or shared.
Your result updates live in the card alongside.
Your result
Your BMI is
—
which is in the healthy weight range
Start journeyBMI doesn't determine eligibility — only a clinician can assess whether treatment is right for you.
The problem
The nume way
clinician review. Free next working day delivery.
How it works
Tell us about your health, history and goals. Free, online, and confidential — no commitment, no waiting room.
Our team reviews your health the same day — never an algorithm, and approves your treatment there and then if eligible.
Order by 12pm, dispatched same day, delivered free the next working day — the nume Promise.
Tirzepatide is a peptide (a chain of amino acids) and peptides are sensitive to temperature. Store the pen outside the 2–8°C range for too long and the active molecule can degrade, which means the medicine may become less effective or, in the case of freezing, unsafe to inject. The fridge requirement is not a precaution plucked from thin air; it reflects the stability data Eli Lilly submitted to the MHRA when the UK marketing authorisation was granted.
The KwikPen itself is a four-dose device. You use one dose per week, recap the pen, and return it to the fridge until next week. That back-and-forth is normal and expected, the pen is designed for it. What the pen is not designed for is sitting on a windowsill, in a hot car, or in a bag that spent the afternoon in direct sun.
For a thorough look at what happens if your pen has been left out longer than intended, the guidance on Mounjaro left out of the fridge covers the decision process in detail, including when a pen should be discarded and when it is likely still usable within the permitted window.
The definitive reference for storage temperatures, duration and conditions is the NHS tirzepatide medicines page, which summarises the Patient Information Leaflet guidance in plain English, always cross-reference that against the leaflet in your box.
Keeping Mounjaro kept in the fridge correctly day to day is straightforward, but a few practical details make a real difference. First: never store the pen near the freezer compartment or the back wall of the fridge, where temperatures can dip below 0°C. A dedicated shelf in the door is often the safest spot, cool and stable without the risk of freezing.
Before each injection, take the pen out and allow it to reach a comfortable temperature. Injecting a very cold solution is more likely to sting, and warming the pen slightly in your hand for a minute or two is generally fine. Never use a microwave, hot water or a radiator to speed this up.
Always keep the pen in its original foil packaging until you open it. The packaging provides light protection as well as physical protection. Once you have opened the pen for your first dose, the outer carton is less important, but keeping the pen capped and upright in the fridge remains good practice.
If you notice the solution is cloudy, discoloured or contains visible particles, do not inject it. The solution should be clear to slightly yellow. A pen that has been frozen and thawed may look normal but should still be discarded, freezing damages the formulation at a molecular level that is not always visible to the eye. Our page on what to do if Mounjaro was not kept in the fridge explains how to assess pens that may have been mishandled.
Real life does not always cooperate with a medicine that lives in the fridge. A few situations come up regularly.
Deliveries: Mounjaro shipped through a regulated pharmacy arrives in temperature-controlled packaging. From the moment it reaches your door, it should go straight into the fridge. If you are expecting a delivery and you will be out, arranging a neighbour to take it in on a warm day is worth the small effort, a pen sitting on a doorstep in August is a wasted pen.
Travel: A medical cool bag with an ice pack keeps the pen within the permitted range on a flight or a long drive. Declare it at security if asked; insulin and other temperature-sensitive medicines are carried routinely and airport staff are familiar with the process. Some patients time their monthly order around a trip, ordering just before a holiday so the pen is fresh and the fridge gap is predictable. If you have questions about how long Mounjaro is safe once removed from the fridge, the guidance on how long Mounjaro should be kept in the fridge sets out the specific timeframes from the SmPC.
Power cuts and fridge failures: Check the pen carefully if your fridge has been off for several hours. If you are unsure whether the 2–8°C range was maintained throughout, contact a pharmacist before injecting. When in doubt, discard and request a replacement, that conversation is far simpler than injecting a potentially degraded dose.
For a broader picture of how Mounjaro works as a treatment and what the wider clinical journey looks like, the Mounjaro treatment overview covers the mechanism, eligibility and what to expect week to week.
Yes, briefly, and within defined limits. The Mounjaro SmPC and Patient Information Leaflet both permit a period of room-temperature storage when refrigeration is not available. The exact duration and the maximum temperature are stated in those documents; we do not reproduce those figures here because conditions vary, the figures apply to unopened and in-use pens differently, and anyone who needs to rely on this allowance should read the leaflet rather than a web page.
What the allowance is not designed for: storing the pen at room temperature as a matter of convenience, or leaving it out because putting it back in the fridge feels unnecessary. The fridge is the default. Room temperature is the exception, with a hard expiry after which the pen must be discarded even if it looks fine.
The question of whether Mounjaro should always be in the fridge is one our prescribers see fairly often, and the short answer is: yes, unless you are actively using the permitted room-temperature allowance and tracking when that allowance began.
Proper disposal matters too. Used pens and needles go into a sharps container rather than the household bin, which protects you and waste handlers. That is true regardless of how the pen was stored.
If you are considering starting treatment or want to understand how your prescription and supply will be managed, the treatment consultation page is the right starting point. A real prescriber reviews your application the same day (not a piece of software) and can answer storage questions specific to your situation.
The people
Superintendent Pharmacist (GPhC No. 2217101)
Accountable for the safe running of our registered pharmacy, from every dispensing check to every dispatch.
Clinical Lead (GPhC No. 2231744)
Sets our clinical standards and checks everything we publish against current MHRA guidance.
Independent Prescriber (GPhC No. 2084501)
Personally reviews consultations and assesses whether treatment is clinically appropriate, and leads dose adjustments and follow-up checks.
Independent Prescriber (GPhC No. 2083426)
Personally reviews consultations and assesses whether treatment is clinically appropriate, and leads dose adjustments and follow-up checks.