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Start journey Learn moreSemaglutide injections must be stored in the fridge before first use — refrigerated at 2°C to 8°C, away from the freezer compartment and direct light. Once you've started using a pen, the rules change, and that's where most people get confused. It's a prescription-only medicine, so your prescriber and the Patient Information Leaflet in the box are your definitive guides for your specific product and situation.
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This is the question our prescribers hear regularly, and it's worth addressing directly, because the misunderstanding can cause real anxiety. Many people assume that because semaglutide arrived cold and lived in their fridge door, it must return to the fridge after every single injection. That's understandable, most people's instinct is to treat a medicine like dairy produce and keep it cold at all times.
The reality is more flexible. According to the Wegovy Patient Information Leaflet and SmPC published on the Electronic Medicines Compendium (eMC), an in-use semaglutide pen can be stored outside the refrigerator at room temperature for a defined period, below 30°C, away from heat sources and direct light. That window exists precisely because life doesn't always allow for a fridge nearby. The critical conditions are: it must not freeze, it must not get hot, and it must not go past the expiry date printed on the pen. For the precise number of days permitted at room temperature, your own leaflet is the only authority, the window can differ between pen formats, and you should read the version that came in your box.
If you're uncertain whether your pen was stored correctly, contact our team rather than guessing. Using a pen that has been heat-damaged or frozen may mean you're injecting medicine that no longer works as intended.
Before first use, the requirement is straightforward: keep your Wegovy pen refrigerated at between 2°C and 8°C. That's a standard household fridge setting. Do not store it in the freezer compartment, and keep it away from the back of the fridge where temperatures can dip below zero. Leaving the pen in its original carton protects it from light and makes it easy to check the expiry date at a glance.
After first use, the clock on room-temperature storage begins. The pen is now considered in-use, and you should note the date you first used it. Most people find it helpful to write the date on the carton. If you want to understand more about keeping semaglutide in the fridge during this in-use period, including when that's the better choice, our dedicated guidance covers the practical detail. Whether you keep it in the fridge or at room temperature during this period is a practical choice (either is acceptable within the permitted window) but it must never be frozen, and it must never be left somewhere warm, such as a car glove box in summer or on a sunny windowsill.
The NHS medicines page for semaglutide also directs patients to follow the storage guidance in their leaflet and to ask a pharmacist if unsure. If you want to understand what happens when a pen has genuinely been left out longer than intended, our detailed guidance on semaglutide left out of the fridge covers what to do in that situation.
Semaglutide is a peptide, a relatively large and structurally sensitive molecule. Unlike a simple salt tablet, it can be degraded by heat and physical stress. Refrigeration slows the chemical processes that break it down, which is why unopened pens are shipped and stored cold. If you're wondering whether there are situations where keeping semaglutide out of the fridge is acceptable, our guidance explains the specific circumstances where that is permitted and the conditions that must be met.
Freezing is a different problem. Ice crystal formation can damage the molecular structure in a way that isn't visible to the naked eye. A frozen-then-thawed pen may look identical to an intact one. That's why the guidance is unambiguous: if your pen has frozen, don't use it. This applies even if it thawed out naturally and looks fine. Reach out to our prescribers or your dispensing pharmacy to discuss a replacement.
If you're considering starting treatment and want to understand the full picture of how Wegovy works (including what the weekly injection schedule involves) that's worth reading before your first semaglutide pen arrives. And if you're currently on treatment sourced elsewhere and want to transfer to a regulated service, a little about how we operate may help you decide whether we're the right fit.
Travel is the scenario where storage rules get tested most. The short version: your pen can travel with you, as long as the room-temperature window hasn't been exceeded and you can keep it below 30°C. Packing it in hold luggage (where temperatures in the cargo hold can drop well below zero) is not advised. Keep it in your hand luggage, in its original carton, away from direct sunlight through the aircraft window.
If you're going somewhere hot, a small insulated cool bag (without an ice pack pressed directly against the pen) is a sensible precaution. Avoid leaving it in a hotel room that might be warm while the air conditioning is off. Many people travelling long-haul ask whether they need a doctor's letter, pharmacies and airports in the UK are generally used to injectable medicines in hand luggage, but a copy of your prescription is worth carrying.
One thing worth knowing: if you've accidentally left your pen out for longer than expected, our guidance on semaglutide left out of the fridge explains clearly what steps to take and when to seek advice. And if you have questions about whether semaglutide is the right choice for you, starting a free consultation is the straightforward next step, a real prescriber reviews your information the same day.
The people
Superintendent Pharmacist (GPhC No. 2217101)
Accountable for the safe running of our registered pharmacy, from every dispensing check to every dispatch.
Clinical Lead (GPhC No. 2231744)
Sets our clinical standards and checks everything we publish against current MHRA guidance.
Independent Prescriber (GPhC No. 2084501)
Personally reviews consultations and assesses whether treatment is clinically appropriate, and leads dose adjustments and follow-up checks.
Independent Prescriber (GPhC No. 2083426)
Personally reviews consultations and assesses whether treatment is clinically appropriate, and leads dose adjustments and follow-up checks.