Weight Loss Injections Delivered to You — the Step-by-Step Reality

Step 1, The consultation that has to come first

It's tempting to think of a home-delivered weight-loss injection as something you simply order like a supplement. It isn't. Mounjaro and Wegovy sit in the same legal category as blood-pressure medicines and antidepressants, you cannot receive them without a prescription, and the prescription itself requires a clinical assessment that a registered prescriber signs off on personally.

At nume, that assessment happens on the day you submit it. A GPhC-registered Independent Prescriber reads your answers, checks your stated weight against live video verification, and confirms your photo ID. They look at your medical history, any medicines you're already taking, and whether the treatment you've requested is appropriate for you. If anything needs clarifying, they'll contact you directly. That is the gateway, and it exists for a reason.

The NHS patient information for tirzepatide sets out which conditions and medicines mean the treatment may not be suitable. Your prescriber works through exactly that picture before approving anything. Suitability is decided on your individual health, not on whether you've paid for a consultation.

Step 2, Dispatch, delivery, and what arrives at your door

Once approved, orders placed before 12pm on a weekday leave our GPhC-registered pharmacy the same day. DPD delivers the next working day, tracked, to the address you specified, and if you'd like a fuller picture of how that process works, our page on weight loss injections delivered to your door walks through every stage. A lot of people tell us that detail matters to them, and we take it seriously.

Inside the box you'll find your pen, the Patient Information Leaflet, and any clinical notes from your prescriber. Read the leaflet. This is not box-ticking advice: the leaflet tells you how to store the pen, how to use it correctly, and which symptoms mean you should call 111 or go to A&E. Your injector and a fresh needle should be ready before you open the pen for the first time. If you need to stock up on replacement needles, we keep those available separately.

Storage matters immediately on arrival. Both Mounjaro and Wegovy pens must be refrigerated at 2–8°C. There is a limited window during which a pen can be kept at room temperature, but the exact duration differs by product and batch, refer to your Patient Information Leaflet rather than any figure you've read online, including here. Put the pen in the fridge as soon as it arrives.

Step 3, Ongoing delivery is not automatic; it's re-reviewed

Some online services send repeat supplies on a rolling subscription with no further clinical input. nume does not do that. Every repeat order (whether you're continuing at your current dose or moving to the next strength) is reviewed by a prescriber before it's dispensed. If you're requesting a dose increase, you'll be asked to provide evidence that you're tolerating the current dose and that your weight loss is progressing as expected.

That might feel like extra friction. In practice, it's the check that keeps treatment safe over months rather than weeks. The NICE appraisal of tirzepatide (TA1026) notes that if less than 5% weight loss has occurred after six months at the highest tolerated dose, continuing should be reviewed. A prescriber who sees your repeat requests can act on that; a subscription that just ships pens cannot.

Questions between orders are handled by our aftercare team seven days a week. You can also reach us through the contact page if something urgent comes up outside a review window.

When delivery isn't the right route, and red flags to know

We know the frustration of long NHS waiting lists. It's a real problem, and the appeal of getting treatment delivered quickly is completely understandable. But that frustration is also what makes this space a target for sellers offering Mounjaro or Wegovy without a prescription, via social media or websites that look superficially legitimate.

The MHRA has warned repeatedly about counterfeit weight-loss pens circulating in the UK, fake pens have been found to contain insulin rather than the stated medicine, with serious consequences for the people who used them. Roughly 20 million doses of illegally traded weight-loss medicines (worth around £45 million) were seized in 2025 alone, including the first UK raid on a site manufacturing counterfeit tirzepatide pens. You can report a suspected seller via the MHRA Yellow Card scheme if you come across an offering that looks wrong.

Any seller offering these medicines without requiring a clinical assessment, any site with prices dramatically below the private market, and any supplier pushing discount codes for prescription medicines should be treated as a significant red flag. For anyone uncertain about what current private delivery options actually cost, our cost overview page sets out the market context honestly.

There are also specific situations where home delivery of a GLP-1 medicine is not appropriate at all. Pregnancy, breastfeeding, and trying to conceive: these medicines are not recommended in any of those circumstances, and a legitimate prescriber will not approve treatment. Anyone with a history of medullary thyroid carcinoma or pancreatitis needs a detailed conversation with their GP or specialist before starting, not a quick online form, and anyone taking certain other medicines should also review how weight loss injections and liver health interact before proceeding. The nume FAQ page covers common eligibility queries, but it does not replace that conversation.

If you'd like to understand whether you're likely to be suitable, starting a free consultation is the clearest way to find out, a real prescriber will tell you. Patients based locally can also find specific guidance on our weight loss injections Liverpool page, including details on whether weight loss injections affect your liver.