Mounjaro®
Starting from £179.99/mo
Start journey Learn moreIf your Mounjaro KwikPen has been left out of the fridge, it is not automatically ruined. The pen can be stored at room temperature — below 30°C — for up to 21 days, and it remains safe and effective within that window. That is the official licensed limit, confirmed in the Mounjaro SmPC published on the Electronic Medicines Compendium (eMC). Beyond those 21 days at room temperature, or if the pen has been exposed to temperatures above 30°C, it should be discarded and not injected. Because Mounjaro is a prescription-only medicine, any uncertainty about whether your pen is still usable is worth checking with your prescriber or pharmacist before you inject.
At your door the next working day.
Free, tracked, plain packaging.
BMI isn't the whole story, but it's where clinicians start. Check yours in ten seconds — nothing is stored, nothing is shared.
Ten seconds. Private — nothing is stored or shared.
Your result updates live in the card alongside.
Your result
Your BMI is
—
which is in the healthy weight range
Start journeyBMI doesn't determine eligibility — only a clinician can assess whether treatment is right for you.
The problem
The nume way
clinician review. Free next working day delivery.
How it works
Tell us about your health, history and goals. Free, online, and confidential — no commitment, no waiting room.
Our team reviews your health the same day — never an algorithm, and approves your treatment there and then if eligible.
Order by 12pm, dispatched same day, delivered free the next working day — the nume Promise.
The most common worry people raise is that forgetting to refrigerate their pen overnight has cost them an expensive dose. That fear is understandable, but it overstates the fragility of tirzepatide. The Mounjaro SmPC (the document that governs how this medicine is licensed and used in the UK) explicitly permits room-temperature storage for up to 21 days, provided the temperature stays below 30°C and the pen is kept away from direct light and heat sources. A pen left on the kitchen counter overnight is almost certainly fine. What matters is the cumulative time out of the fridge and the conditions it was kept in, not a single overnight lapse.
The NHS tirzepatide page reflects the same guidance: refrigerate the pen when you are not using it, but short periods at room temperature are accounted for. If you are ever unsure how long a pen has been out, or suspect it may have got warm in a bag or a car, the Patient Information Leaflet that came in the box gives the definitive instructions. When in doubt, speak to a pharmacist before injecting.
One practical note: once a pen has used up its 21 room-temperature days, putting it back in the fridge does not reset the clock. The 21-day limit is total time outside refrigeration, not time since the last injection.
Tirzepatide is a peptide medicine. Peptides are chains of amino acids, and they are more temperature-sensitive than small-molecule drugs like paracetamol. Refrigeration slows the natural degradation that happens to all protein-based medicines over time. Below 30°C and within the 21-day window, degradation is slow enough that the medicine remains within the licensed potency and safety specifications. Above 30°C, or for longer periods at room temperature, degradation can accelerate unpredictably, and our guidance on tirzepatide left out of the fridge explains in detail what those conditions mean for your pen and what to look out for.
Freezing is a separate problem. If a Mounjaro pen has frozen (perhaps left in a car boot in winter or placed against the back wall of a fridge where temperatures dip) it must be discarded. Freezing can damage the formulation in ways that are not visible to the naked eye. The same applies if the liquid inside the pen appears cloudy, discoloured, or contains particles: the pen should not be used. The solution should be clear and colourless to pale yellow.
For anyone travelling with Mounjaro, a small insulated pouch or cool bag can make the 21-day window easier to manage without relying on hotel fridges. If you are planning surgery, note that NHS England's guidance for weight-management injections advises telling your anaesthetist you take a GLP-1 medicine well in advance of any procedure.
If a pen has exceeded the 21-day room-temperature limit, or if you cannot be sure it has been stored correctly, the right answer is to dispose of it and use a fresh one from the fridge. Our dedicated page on Mounjaro left out of the fridge walks through the specific scenarios people most commonly encounter, from overnight lapses to longer unplanned gaps, and what to do in each case. A spare sharps container makes safe disposal straightforward; used or discarded pens should never go into ordinary household waste.
This is also worth thinking about when you receive a new order. If you are exploring your options for obtaining Mounjaro through a regulated UK pharmacy, check that the pharmacy dispatches pens refrigerated and within a tracked, temperature-controlled delivery. At nume, pens are dispensed from our GPhC-registered pharmacy and sent out the same working day once your prescription is approved, via DPD's next-working-day tracked service, so the time between our fridge and yours is as short as we can make it.
Any broader questions about your treatment (missed doses, what to do if an injection was delayed, whether your dose needs reviewing) are best answered by the clinician overseeing your prescription rather than general guidance online. For a fuller explanation of the risks and what to watch for, our page covering what happens if you leave Mounjaro out of the fridge is a useful starting point before speaking to your prescriber. Storage questions and injection technique queries are the kind of thing our team hears regularly, and you can reach our aftercare team seven days a week through the contact page.
Mounjaro (tirzepatide) is a dual GIP and GLP-1 receptor agonist, licensed in the UK for weight management alongside a reduced-calorie diet and increased activity, as well as for type 2 diabetes. The injection is a once-weekly subcutaneous pen, and NICE has recommended tirzepatide for weight management in adults meeting specific BMI and comorbidity thresholds, you can read the detail in NICE's appraisal TA1026. Clinical trials in the SURMOUNT programme, involving thousands of adults, reported average body-weight reductions of around 20–21% at the highest dose over 72 weeks.
Because Mounjaro is a prescription-only medicine, whether it is right for you (and the correct dose) is always a clinical decision. If you are considering starting treatment or have questions about your current regimen, you can find an overview of the consultation process at nume and what to expect at each step. A named prescriber, not software, reviews every consultation the same day it is submitted.
The people
Superintendent Pharmacist (GPhC No. 2217101)
Accountable for the safe running of our registered pharmacy, from every dispensing check to every dispatch.
Clinical Lead (GPhC No. 2231744)
Sets our clinical standards and checks everything we publish against current MHRA guidance.
Independent Prescriber (GPhC No. 2084501)
Personally reviews consultations and assesses whether treatment is clinically appropriate, and leads dose adjustments and follow-up checks.
Independent Prescriber (GPhC No. 2083426)
Personally reviews consultations and assesses whether treatment is clinically appropriate, and leads dose adjustments and follow-up checks.