Mounjaro®
Starting from £179.99/mo
Start journey Learn moreMounjaro (tirzepatide) must be stored in a refrigerator at 2°C to 8°C. That is the licensed storage range specified in the Mounjaro SmPC and confirmed by the NHS tirzepatide medicines page. A pen kept at the right temperature from pharmacy to fridge is a pen that works as it should — and the opposite is also true. Because Mounjaro is a prescription-only medicine, your prescriber will want to know if you have doubts about whether a pen has been stored correctly before you use it.
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The most common misunderstanding our prescribers hear about Mounjaro storage is that brief time outside the fridge is harmless, full stop. It is not quite that simple. Mounjaro can be kept at room temperature for a defined period, but that period has a specific upper temperature limit and a fixed number of days, and both are printed in the Patient Information Leaflet supplied with your pen. The leaflet is the authority here, not a forum post or a rough guess. Before you leave a pen on the kitchen counter, open the leaflet and read the room-temperature guidance for your specific pack, and if you want a plain-English summary of the limits, our page on what temperature Mounjaro should be kept at walks through each condition clearly. That check takes under a minute and removes all the guesswork.
The risk of getting this wrong is real. A pen that has been kept too warm, or left out for longer than permitted, may no longer contain active medicine at the labelled dose. It will not necessarily look different. The liquid may appear unchanged, the pen may feel fine, and you may have no idea anything is wrong until your treatment simply stops working as expected. That is why the SmPC guidance exists and why following it matters.
If you are ever unsure whether a pen has been stored correctly, contact your prescriber or our support team before injecting. Do not use a pen you have doubts about.
Two degrees to eight degrees Celsius is a standard domestic fridge temperature, which most households already hit comfortably. The practical concern is not usually the average fridge temperature, it is the specific spots inside the fridge where temperature varies. The door shelf, for example, experiences more fluctuation than the middle shelf each time the fridge is opened. Keeping your Mounjaro pen toward the back of a middle shelf, in its original carton, gives it the most stable environment.
Freezing is the other hazard. If your fridge runs colder than 2°C, or if a pen is accidentally pushed to the back and sits against the freezer compartment, it can freeze. A frozen pen must not be used, freezing degrades the medicine irreversibly, and no amount of thawing restores it. Check your fridge's temperature setting if you are not sure where it sits. A basic fridge thermometer costs a few pounds and settles the question permanently, and our Mounjaro temp guide covers the full range of conditions to watch for, including freezing risks.
Store the pen in its original carton until the day you need it. The carton is not just packaging, it shields the medicine from light, which can also affect stability. Once a pen is in use, keep it capped and in the carton between doses. For a broader look at how tirzepatide works and what the treatment involves, the tirzepatide overview on our site covers the medicine in detail.
Travel is where storage goes wrong most often. A pen left in a car on a warm day, packed in checked luggage in an unpressurised hold, or left in a hotel room without a working minibar fridge can easily exceed the permitted temperature or be exposed to freezing conditions in the hold.
For short trips, a small insulated cool bag with an ice pack keeps a pen within range, but avoid direct contact between the ice pack and the pen, which can freeze it. For longer trips, check whether your accommodation has a fridge you can actually use, and carry a copy of your prescription to explain the medicine at security checks. The leaflet in your pack includes storage advice for travel; read it before you leave, not at the airport.
Flying internationally raises a separate question about whether your prescription is valid in the country you are visiting, which is worth exploring before you go. If storage conditions during a journey concern you, speak to a prescriber before your next dose rather than assuming the pen is fine. The frequently asked questions section of our site includes practical guidance on managing treatment around everyday life.
If you believe a pen has been frozen, left in the heat, or kept outside the fridge for longer than the leaflet permits, the steps are straightforward. First, do not inject it. Second, contact your prescriber or pharmacist to explain what happened and get advice on whether a replacement is needed. Third, report a suspected quality issue to the MHRA via the Yellow Card scheme if you think the pen may have been damaged in transit from the pharmacy, this kind of report helps regulators track supply-chain problems.
At nume, pens are dispatched from our GPhC-registered pharmacy in temperature-appropriate packaging, tracked by DPD, and delivered the next working day. That short transit time is part of keeping the cold chain intact. If you are weighing up whether this treatment suits your circumstances, our page on whether you should go on Mounjaro covers eligibility, suitability, and what to expect from a prescription in one place.
Questions about cost are reasonable too. The Eli Lilly UK price increase in September 2025 changed the market significantly, and understanding what a legitimate private prescription covers is part of making an informed decision. When you are ready, speak to our prescribers through a free consultation, a real clinician reviews your answers the same day, not software.
The people
Superintendent Pharmacist (GPhC No. 2217101)
Accountable for the safe running of our registered pharmacy, from every dispensing check to every dispatch.
Clinical Lead (GPhC No. 2231744)
Sets our clinical standards and checks everything we publish against current MHRA guidance.
Independent Prescriber (GPhC No. 2084501)
Personally reviews consultations and assesses whether treatment is clinically appropriate, and leads dose adjustments and follow-up checks.
Independent Prescriber (GPhC No. 2083426)
Personally reviews consultations and assesses whether treatment is clinically appropriate, and leads dose adjustments and follow-up checks.