Mounjaro®
Starting from £179.99/mo
Start journey Learn moreYour Mounjaro pen must be stored in the fridge at 2–8°C until you are ready to use it — upright, in its original packaging, away from the freezer compartment and direct light. That is the short answer. The fuller picture matters too, because the wrong storage can affect how the medicine works, and the rules change once you take a pen out of the fridge. Mounjaro (tirzepatide) is a prescription-only medicine, so if you have questions specific to your situation, the right place to take them is your prescriber or the Patient Information Leaflet supplied with your pen, as described on the NHS tirzepatide medicines page.
At your door the next working day.
Free, tracked, plain packaging.
BMI isn't the whole story, but it's where clinicians start. Check yours in ten seconds — nothing is stored, nothing is shared.
Ten seconds. Private — nothing is stored or shared.
Your result updates live in the card alongside.
Your result
Your BMI is
—
which is in the healthy weight range
Start journeyBMI doesn't determine eligibility — only a clinician can assess whether treatment is right for you.
The problem
The nume way
clinician review. Free next working day delivery.
How it works
Tell us about your health, history and goals. Free, online, and confidential — no commitment, no waiting room.
Our team reviews your health the same day — never an algorithm, and approves your treatment there and then if eligible.
Order by 12pm, dispatched same day, delivered free the next working day — the nume Promise.
The most common misconception our prescribers hear is that Mounjaro can sit on a bedside table or kitchen worktop indefinitely once you have opened the box. It cannot. Refrigeration at 2–8°C is the baseline requirement for unopened pens and for any pen you are not actively using. For a full guide to the right conditions and locations, our page on where to store Mounjaro covers every scenario in practical detail, including the fridge door shelf, which is usually the most practical spot, provided it stays consistently within that temperature band and well away from the freezer compartment.
Freezing is not just unhelpful; it makes the pen unusable. Ice crystals can affect the solution's integrity. If your pen has been frozen accidentally, set it aside and contact your pharmacist before injecting. The same applies if it has been left somewhere extremely hot, like a car dashboard on a summer afternoon. When in doubt, do not use it.
There is a legitimate room-temperature window for Mounjaro once it has been taken out of the fridge, useful if you are travelling or simply find it more comfortable to inject at room temperature. The exact permitted duration is printed in the Patient Information Leaflet that comes with your pen. We deliberately do not quote a figure here because the leaflet is the authoritative source and the number you follow should match the batch and version you have in your hand.
Keeping the pen in its cardboard outer packaging until the moment you use it is not just a tidiness habit. The box protects the pen from light exposure, which can degrade the solution. The KwikPen itself contains four weekly doses, so you will be reaching for it repeatedly over the course of a month, this makes consistent storage discipline genuinely important, not just a technicality on the leaflet.
Store it upright if possible. Make sure nothing in the fridge is pressing against the needle end, and that the pen cap is always replaced after each use. You can read more about the practicalities of handling the device on our page covering how to use your Mounjaro pen, which covers preparation steps and injection technique.
One note on what not to do: do not store a pen in a bathroom cabinet. Bathrooms generate steam and temperature fluctuations that take a cold pen outside its safe range without you noticing. A fridge shelf in the kitchen is far more stable.
Travel is where storage questions get most urgent. For short trips (a day out, a commute) a small insulated cool bag is enough to keep the pen within range. Airline rules generally allow insulin pens and similar medicines in hand luggage with a pharmacist or prescriber letter; Mounjaro falls into the same practical category, though you should check the specific airline's policy and carry your prescription details. Never put the pen in checked luggage where hold temperatures can drop unpredictably.
For longer trips, a travel cooling wallet designed for injectable medicines is worth considering. The daily ritual that works for most people is straightforward: the pen lives in the fridge, you take it out shortly before your once-weekly injection, inject, and return any unused doses (the pen to the fridge).
Understanding the costs involved in starting treatment is a separate but related consideration, our page on the Eli Lilly Mounjaro price increase in the UK gives useful background on how private treatment is priced. If you are curious about how Mounjaro compares to other weight-loss treatments, the Mounjaro overview page covers the medicine in full.
Once all four doses in a pen have been used, the pen must be disposed of in a sharps bin, not in your household recycling or general waste. The same applies to a pen that has been damaged, frozen, or overheated. Most GP surgeries and pharmacies accept sharps containers for disposal, and local councils sometimes offer collection points. If you need a suitable container, a 1-litre sharps container is available from our pharmacy alongside your treatment.
It is also worth noting that Mounjaro is a Black Triangle (▼) medicine, meaning the MHRA actively monitors it for safety reports. If you ever suspect a problem with your pen (whether that is a storage issue, an unexpected reaction, or anything else) you can report it directly through the MHRA Yellow Card scheme. Reporting helps build the post-marketing safety picture for everyone using the medicine.
Questions about where on your body to inject, or how to rotate sites properly, are covered separately on our page about Mounjaro injection sites. For information on getting started with treatment, finding out how to access Mounjaro is a good next step.
If you are already on treatment or thinking about starting, start a free consultation with our prescribers and a real clinician will review your case the same day.
The people
Superintendent Pharmacist (GPhC No. 2217101)
Accountable for the safe running of our registered pharmacy, from every dispensing check to every dispatch.
Clinical Lead (GPhC No. 2231744)
Sets our clinical standards and checks everything we publish against current MHRA guidance.
Independent Prescriber (GPhC No. 2084501)
Personally reviews consultations and assesses whether treatment is clinically appropriate, and leads dose adjustments and follow-up checks.
Independent Prescriber (GPhC No. 2083426)
Personally reviews consultations and assesses whether treatment is clinically appropriate, and leads dose adjustments and follow-up checks.