What temperature should Mounjaro be stored at — and how to check you're getting it right

Mounjaro pens must be refrigerated at 2°C–8°C before first use, do not freeze them.
A room-temperature window applies after starting a pen; the precise duration is stated in your Patient Information Leaflet.
A pen exposed to excessive heat, freezing temperatures, or direct sunlight should not be used, contact your prescriber or pharmacist for advice.
Always check your pen visually before each injection: the liquid should be clear to slightly yellow and free of particles or cloudiness.

Mounjaro must be stored in a refrigerator at between 2°C and 8°C before first use. That is the licensed storage temperature for tirzepatide as set out in the product's prescribing information. Once you have started using a pen, a limited room-temperature window applies — but for the exact duration, your Patient Information Leaflet is the definitive source, because that detail can differ between batches and presentations. Getting storage right matters: a pen that has been kept too warm or frozen may look identical to one that hasn't, yet the medicine inside may no longer be effective. These are prescription-only medicines dispensed following a clinical assessment, and your prescribing team is the right person to contact if you are ever unsure whether a pen has been stored correctly.

Starting from £29.99/mo

Free 2-minute consultation · Reviewed same day

Start journey
The nume Promise

Order by 12pm.

At your door the next working day.
Free, tracked, plain packaging.

Guaranteed on approved orders

Where are you starting from?

BMI isn't the whole story, but it's where clinicians start. Check yours in ten seconds — nothing is stored, nothing is shared.

Check your BMI.

Ten seconds. Private — nothing is stored or shared.

80 kg
170 cm

Your result updates live in the card alongside.

Your result

Your BMI is

which is in the healthy weight range

Start journey

BMI doesn't determine eligibility — only a clinician can assess whether treatment is right for you.

Treatment options

Weight loss treatments

The problem

Most weight loss services treat you like a transaction, a checkout, a courier, and you're on your own.

Algorithm approvalsNo real clinicianGeneric dosingHidden feesSlow deliverySilence after checkout

The nume way

We built the opposite: one clinician who knows you, guaranteed care at every step.

24 hrs

clinician review. Free next working day delivery.

How it works

From consultation to your door, properly.

Tell us about your health, history and goals. Free, online, and confidential — no commitment, no waiting room.

Our team reviews your health the same day — never an algorithm, and approves your treatment there and then if eligible.

Order by 12pm, dispatched same day, delivered free the next working day — the nume Promise.

Keeping your Mounjaro pen safe from delivery to your last dose

The pen arrives cold, here is what to do in the first few minutes

Your Mounjaro pen is dispatched refrigerated and delivered by tracked courier in packaging designed to keep it within the right temperature range. The moment it arrives, move it straight to your fridge. Not the freezer compartment, not the fridge door where temperatures can fluctuate every time you open it, the main body of the fridge, away from the back wall where things can accidentally freeze.

The quick check you can do in under a minute: hold the pen up to good light and look at the liquid inside. It should be clear or very faintly yellow, with no floating pieces, no cloudiness, and no colour change. If anything looks off, do not inject. Set the pen aside and contact your prescriber or pharmacy. This visual check takes seconds and can save you from using a pen that has been compromised, whether by a cold-chain issue in transit or a brief spell in a warm bag.

The NHS guidance on tirzepatide reinforces this: if the medicine looks discoloured or contains particles, it should not be used. Simple advice, but easy to skip when you are in a hurry.

What happens to the temperature rules once you start the pen

Each Mounjaro KwikPen contains four weekly doses, so most people are using the same pen over roughly a month. Once you have taken the first dose, the pen can be kept at room temperature for a defined period rather than going back to the fridge every single time, which is genuinely useful when you are travelling or the fridge at a hotel is unreliable.

The exact number of days is stated in the Patient Information Leaflet that comes with your pen. Read it for your specific batch and dose strength, because the detail matters and the leaflet reflects the most current prescribing information. If you have mislaid yours, the product's SmPC is publicly available on the electronic Medicines Compendium (eMC), where the storage section gives the authoritative figures.

One thing that applies at any temperature window: keep the pen away from direct sunlight and away from heat sources, radiators, car dashboards in summer, windowsills. And the pen cap should always be on when it is not in use, both to protect from light and to reduce the risk of contamination at the needle tip. You can read more about the full storage guidance for Mounjaro covering everything from travel to disposal.

Cold exposure matters just as much as heat

Most people think about pens getting too warm. Freezing is equally damaging. If your pen has been accidentally left in the freezer, or in a car overnight in winter, or shipped in conditions that dropped below 2°C, the medicine may have been degraded even if the liquid still looks normal.

A frozen pen should not be used. This applies even if it thaws and looks fine. The crystallisation process that occurs at sub-zero temperatures can alter the protein structure of the medicine in ways that are not visible to the eye. If you suspect a pen has frozen, the right step is to contact your prescriber or pharmacist before administering it. Your health is not worth a replaced pen, any legitimate prescribing service will take this seriously.

There is sometimes a question of whether a pen that has been outside the fridge for longer than the stated room-temperature window is still usable. The short answer: follow the leaflet, and if the window has been exceeded, do not use the pen. Contact your clinical team. If you are wondering whether Mounjaro should be stored in the fridge at all stages of use, that is among the more common questions our prescribers hear from people a few weeks into treatment.

Fitting storage into real daily life

Most people on Mounjaro are taking it for months. That means storage is not a one-time thing to learn, it is a weekly habit. A few practical things that tend to help: keep the pen in the same spot in the fridge so you always know where it is. Use a small rigid container if you share a fridge and want to keep the pen protected from being knocked. When travelling, a soft insulated case with a small cool pack is enough for most trips, and if you are unsure what temperature Mounjaro needs to be stored at during a longer journey, that guidance is worth checking before you leave.

For travel beyond a few days, plan ahead, most hotels can refrigerate medicines if you ask. If you are travelling abroad, check the requirements for carrying a prescription medicine across borders, and make sure you carry a copy of your prescription. Understanding what temperature Mounjaro should be stored at is especially important when you are away from your usual routine and relying on unfamiliar facilities. Our guide to Mounjaro injections covers the broader picture of using the pen week to week, including site rotation and technique.

Treatment with tirzepatide is a significant undertaking, and storage is one of the practical details that is easy to overlook. If you have questions about your specific situation (a missed fridge stint, a pen that looks different, or concerns about travelling) the team at our clinical team is available seven days a week. And if you are still thinking about whether this kind of treatment is right for you, a free consultation is where that conversation starts.

Looking to start your weight loss journey?
Take a quick eligibility quiz to explore your options and see how we can support you.
Start free consultation

The people

Meet the team.

Mahommed Zunaid Ayub Patel

Superintendent Pharmacist (GPhC No. 2217101)

Accountable for the safe running of our registered pharmacy, from every dispensing check to every dispatch.

Mostafa Damghani

Clinical Lead (GPhC No. 2231744)

Sets our clinical standards and checks everything we publish against current MHRA guidance.

Shelan Salih

Independent Prescriber (GPhC No. 2084501)

Personally reviews consultations and assesses whether treatment is clinically appropriate, and leads dose adjustments and follow-up checks.

Rehenaaz Uddin

Independent Prescriber (GPhC No. 2083426)

Personally reviews consultations and assesses whether treatment is clinically appropriate, and leads dose adjustments and follow-up checks.

Frequently asked questions