Mounjaro®
Starting from £179.99/mo
Start journey Learn moreMounjaro (tirzepatide) must be stored in a refrigerator between 2°C and 8°C. Keep it away from the freezer compartment and away from direct light. If your pen has been left out, there is a limited window at room temperature — but the exact duration is specified in the Patient Information Leaflet that comes with your pen, and that is the figure you should follow. These are prescription-only medicines, and how you store them is part of using them safely under clinical supervision.
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Tirzepatide is a biological medicine, a large, complex molecule that degrades when it gets too warm or freezes solid. Unlike a paracetamol tablet, it cannot simply be left in a bathroom cabinet. The 2°C–8°C range is not a guideline; it is the condition under which the medicine has been tested and shown to remain stable and effective. Outside that range, potency falls. You may not be able to tell by looking at the liquid whether it has been affected, which is exactly why the guidance exists.
The NHS medicines page for tirzepatide sets this out clearly and is a reliable first reference for patients. The more detailed version (covering storage conditions for each specific pen size) lives in the Summary of Product Characteristics on the eMC, which your pharmacist or prescriber can point you to.
A practical note: if you want to understand what the Mounjaro storage temperature means in practice, the fridge door shelf is often the best spot, as the temperature there stays more consistent than the back of the middle shelf, where the cooling element is close. Keep the pen in its original packaging to protect it from light. If you notice ice crystals or the liquid looks cloudy or discoloured, do not use that pen.
Not necessarily. Eli Lilly has validated a limited room-temperature window for Mounjaro KwikPens, and it is longer than many patients expect. The specific number of days allowed outside refrigeration is printed in the Patient Information Leaflet inside your box. Read that figure carefully, note the date you took the pen out of the fridge, and do not use it beyond that date.
The reason the exact figure lives here in the leaflet rather than this page is straightforward: the permitted window can differ between regulatory submissions, batches and presentations, and printing an out-of-date number online does real harm. Your leaflet is specific to your pen. If you have misplaced it, the eMC holds the current approved text.
A few things that matter during room-temperature storage: our guidance on storing Mounjaro at room temperature explains why you should keep the pen away from direct sunlight and avoid leaving it in a hot car or on a sunny windowsill. A cool room in a British winter is very different from a warm kitchen in August. If the room has been above roughly 30°C (a good rule of thumb for any biological injectable) treat it with extra caution and speak to your prescriber or pharmacist before using it. Our frequently asked questions cover what to do if you are unsure about a pen you have already removed from the fridge.
No. Freezing is one of the clearest disqualifying events for a Mounjaro pen. The medicine must not be frozen at any point, including during transit. If a pen arrives and feels unusually cold, or if you accidentally put it in the freezer, do not use it. Contact the pharmacy that dispensed it. At nume, our prescribers and support team are available seven days a week if you have a concern like this, you can reach us through the contact page.
This is also why delivery matters. A pen that has been sitting in an unrefrigerated van for two days on a slow courier route may have exceeded its room-temperature window before it reaches you, and our page on Mounjaro room temperature explains exactly what that window means and when to be concerned. At nume, pens dispatched after same-day clinical review go out with DPD on a next-working-day tracked service, the window between our GPhC-registered pharmacy and your door is kept as short as possible. You can read more about how the service works on the about us page.
Once a pen is confirmed unusable, it still requires safe disposal. A 1-litre sharps container is the appropriate way to dispose of a pen and its needle, not the general household bin. Your local council or GP surgery can advise on collection arrangements.
Yes, in a couple of practical ways. First, injecting a pen that has just come out of the fridge can feel uncomfortable. Many people find it more comfortable to let the pen sit at room temperature for around 30 minutes before injecting, within the permitted window described above, and our detailed page on what temperature Mounjaro needs to be stored at explains why that window exists and how to use it safely. This is not medically necessary but is a common piece of patient experience shared by prescribers.
Second, the needle should be attached only immediately before you inject and removed straight afterwards. Leaving a needle in place between uses can introduce air into the cartridge and affect dosing accuracy. If you are building a routine around your weekly injection, think of the pen as something to retrieve from the fridge, prepare, use and then store back correctly, and reading up on what temperature Mounjaro should be stored at before you begin is a good way to make sure the whole process is handled safely, the whole process takes a few minutes.
For a broader look at the injection process itself, our page on the Mounjaro injection covers technique, rotation sites and what to expect at each dose stage. And if you are weighing up whether Mounjaro is the right treatment for you, our weight-loss treatments page explains how to start a free consultation with our clinical team. Storage is one part of using this medicine safely; the prescriber relationship around it matters just as much.
The people
Superintendent Pharmacist (GPhC No. 2217101)
Accountable for the safe running of our registered pharmacy, from every dispensing check to every dispatch.
Clinical Lead (GPhC No. 2231744)
Sets our clinical standards and checks everything we publish against current MHRA guidance.
Independent Prescriber (GPhC No. 2084501)
Personally reviews consultations and assesses whether treatment is clinically appropriate, and leads dose adjustments and follow-up checks.
Independent Prescriber (GPhC No. 2083426)
Personally reviews consultations and assesses whether treatment is clinically appropriate, and leads dose adjustments and follow-up checks.